In a major move to transform the on-board dining experience for millions of daily rail passengers, IRCTC has signed a strategic Memorandum of Understanding (MoU) with the Quality Council of India (QCI). The MoU was signed by Sudhir Warrier, General Manager/Quality & Projects, IRCTC, and Subroto Ghosh, Principal Advisor/Head-PPID, Quality Council of India, in the presence of Ramanand Nagendra Shukla, CEO, NABL and Mohit Padhy, Asst. Secretary General from Quality Council of India and Rahul Himalian, CMD and Manoj Kumar Sharma, Director/Catering Services from IRCTC.

This high-stakes partnership establishes a rigorous, technology-driven, independent third-party audit mechanism to ensure the highest standards of food safety and hygiene across all IRCTC-managed mobile (trains) and static (station) catering units, ensuring strict compliance with statutory Food Safety and Standards Authority of India (FSSAI) regulations and international culinary standards.