PSU GROWTH
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IGL Sankalp Service with excellence
At Indraprastha Gas Limited, we believe that every customer interaction is an opportunity to build trust and strengthen relationships.
As part of this commitment, IGL Sankalp, a behavioural and customer service training programme for frontline staff, was conducted to enhance customer engagement, communication skills, professionalism, and service excellence.
The session was facilitated by Ms. Sheetal Sharma, AGM, PNG Marketing – MR & BD, and Mukul Wadhwa, DGM, PNG Marketing – MR & BD, under the esteemed guidance and presence of Mr. Amandeep Singh, ED – PNG Marketing, Corporate Communication & Advocacy, and Mr. Mayank Wahie, VP, PNG Marketing.
The programme reinforced IGL’s customer-first approach and empowered frontline teams to deliver courteous, responsive, and high-quality service at every touchpoint.
Through IGL Sankalp, we continue to strengthen our commitment to service excellence, professionalism, and meaningful customer engagement, ensuring that every interaction reflects the values of IGL.
As part of this commitment, IGL Sankalp, a behavioural and customer service training programme for frontline staff, was conducted to enhance customer engagement, communication skills, professionalism, and service excellence.
The session was facilitated by Ms. Sheetal Sharma, AGM, PNG Marketing – MR & BD, and Mukul Wadhwa, DGM, PNG Marketing – MR & BD, under the esteemed guidance and presence of Mr. Amandeep Singh, ED – PNG Marketing, Corporate Communication & Advocacy, and Mr. Mayank Wahie, VP, PNG Marketing.
The programme reinforced IGL’s customer-first approach and empowered frontline teams to deliver courteous, responsive, and high-quality service at every touchpoint.
Through IGL Sankalp, we continue to strengthen our commitment to service excellence, professionalism, and meaningful customer engagement, ensuring that every interaction reflects the values of IGL.
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