A special public grievance hearing was held at the Ghaziabad Development Authority office, where the Authority reiterated its firm commitment to the transparent and effective resolution of public grievances.

Each complaint and issue raised during the hearing was examined seriously, and strict instructions were issued to the concerned officials to ensure necessary action on a priority basis, provide quality resolutions within the stipulated timeframes, and submit case-wise progress reports.

Furthermore, adopting a stern stance, it was made clear that any negligence, laxity, or unnecessary delay in matters concerning the public interest would not be tolerated, and strict action would be taken against the officials held responsible for such lapses.